How to manage files using SFTP

SFTP (Secure File Transfer Protocol) lets you upload, download, and manage your game server files securely. It’s the recommended way to handle large files, backups, or advanced configuration changes.

What You’ll Need

Before connecting, make sure you have:

• Your Serverwave Control Panel login
• An SFTP client such as:
• • WinSCP (Windows)
  • FileZilla
  • Cyberduck (macOS)
• Your server’s SFTP details, found in the Control Panel.

Finding Your SFTP Details

1. Log in to the Serverwave Control Panel.
2. Open your server.
3. Click on the “SFTP Credentials” button in the header, next to your server controls (or at File Manager → SFTP Credentials).
4. Copy the following information:

• • Host: (e.g. sftp.serverwave.com)
  • Port: usually 2022
  • Username
  • Password

Connecting via FileZilla (Example)

1. Open FileZilla.
2. Click File → Site Manager → New Site.
3. Set the following:

• • Protocol: SFTP – SSH File Transfer Protocol
  • Host: paste your SFTP host
  • Port: 2022
  • Logon Type: Normal
  • User / Password: use the credentials from your panel

4. Click Connect.

Once connected, you’ll see your server files on the right-hand side.

Managing Files

You can now:

• Upload files (drag & drop from your PC)
• Download files for backup
• Edit config files directly from your SFTP client
• Delete or rename files as needed

Troubleshooting

❌ “Connection refused” or “Timed out”

• Make sure your server is online.
• Check you’re using the correct port (2022).
• Disable VPNs or firewalls that may block outgoing SFTP connections.

🔒 “Authentication failed”

• Double-check your username and password.
• If you recently changed your panel password, try logging out and back in to refresh credentials.

💡 “File transfer fails halfway”

• Ensure your connection is stable.
• Avoid transferring large files while your server is running — pause it if needed.

Pro Tips

• Use SFTP instead of FTP — it’s faster and encrypted.
• Keep a backup before editing important configs.
• You can use SFTP to upload worlds, mods, or plugins quickly without using the panel.

Updated on: 12/10/2025