Question 1

How to import your server from other providers to Serverwave

Accepted Answer

Switching to Serverwave is quick and easy — you can migrate your existing game server from another host in just a few steps. This guide will walk you through how to transfer your files and get your server up and running on Serverwave.

What You’ll Need

Before starting, make sure you have:

Access to your old host’s files (usually via SFTP or File Manager)
A new Serverwave server created and running
An SFTP client (like FileZilla or WinSCP)

|| If you don't know how to use SFTP, check out our guide on how to use SFTP

Step 1: Download Your Server Files

Log in to your previous hosting provider’s panel.
Locate your SFTP or File Manager.
Download your entire server folder — including:
- world or save folders
- Configuration files (e.g., server.properties, settings.json)
- Plugin or mod folders (e.g., /plugins or /mods)

4. Save these files somewhere easy to find on your computer.

Step 2: Upload Your Files to Serverwave

Now it’s time to upload those files to your new server.

Open your SFTP client.
Connect to your Serverwave server using your SFTP details (found in the Control Panel).
Navigate to your server directory
U

Question 2

How to claim your $10 free signup bonus

Accepted Answer

Starting your journey with Serverwave just got even better. We’re giving every new user a free $10 signup bonus — no strings attached. You can use it to launch your first game server, test our Dynamic Billing system, or simply explore everything Serverwave has to offer.

How It Works

It’s simple: All you have to do is add a valid payment method to your Serverwave account. That’s it. Once you’ve done that, we’ll automatically drop $10 in free credit into your account — instantly.

This small step helps us verify your account, keeps our platform secure, and lets you jump straight into the fun part: deploying servers.

What You Can Do With Your Bonus

Your free credit works just like regular balance — you can use it for:

Spinning up Minecraft, Palworld, Valheim, or other game servers.
Testing Dynamic Billing and seeing how hourly usage works in real time.
Trying out features like Automatic Top-Ups or PanelWave’s control tools.

There’s no expiration date, so you can use your bonus whenever you’re ready.

Step-by-Step

Log in to the Serverwave Control Panel
Go to Billing → Payments.
Click on the button Add payment method and add your Creditcard or Paypal.
Enjoy your $10 credit, automatically added to your account. 🎉

|| Don’t worry — adding a paym

Question 3

How to Use Spark Profiler to Diagnose Minecraft Server Lag & Performance

Accepted Answer

What Is Spark?

Spark is a performance profiling plugin/mod for Minecraft servers (Forge, Fabric, or Bukkit/Spigot-based) that helps you diagnose lag, memory issues, TPS drops, and other bottlenecks.

Key features:

Real-time TPS / MSPT / CPU / memory monitoring
Profiling of server threads, method calls, and memory allocations
Heap dumps / memory summaries / GC info
Web-based viewer that presents the profiling data in a readable format

Spark is widely used by hosting providers to assist users with performance diagnostics.

Installation of Spark

The installation process depends on your server type (modded / plugin). Here’s how it’s typically done: | Server Type | Steps to Install | | ---- | | Spigot / Paper / Bukkit (plugin) | Download the Spark plugin JAR (from SpigotMC or official Spark) and place it in the plugins/ folder. | | Forge / Fabric (modded) | Download the Spark mod JAR version matching your Minecraft and mod loader version. Upload it to the mods/ folder. |

After placing the JAR, restart your server fully to activate Spark.

Basic Spark Commands & Usage

Once Spark is installed, you can use specific commands to profile and inspect server performance.

Common commands

| Command | Purpose | | --

Question 4

How to reset your password

Accepted Answer

If you’ve forgotten your password or simply want to create a new one, don’t worry — resetting your Serverwave Control Panel password only takes a minute.

Option 1: Reset via the Login Page

Go to the Serverwave Control Panel.
Click on “Forgot your password?” above the continue button.
Enter the email address linked to your Serverwave account.
Check your inbox for an email titled “Password Reset Request” from Serverwave.
Click the link in the email and choose a new password.
Log in with your updated credentials. ✅

Question 5

How to Install a Custom Server Jar on Your Minecraft Server

Accepted Answer

Want to run a custom version of Minecraft, a modded jar, or your own server build?

Serverwave makes it easy to upload and use a custom server jar, giving you full control over your setup.

What Is a Custom Server Jar?

A server jar is the main file that runs your Minecraft server — examples include:

paper.jar for Paper servers
forge-1.20.1.jar for Forge modded servers
fabric-server-launch.jar for Fabric
Or your own custom-compiled jar By uploading a custom jar, you can:
Run custom server types or forks (e.g. Purpur, Mohist, Arclight)
Use specific mod or plugin versions

* Host experimental builds or private versions

What You’ll Need:

Your custom .jar file ready (from a trusted source).
Access to your Serverwave Control Panel.
SFTP or File Manager access.
Your server is fully stopped before changing jars.

|| Need help connecting via SFTP? See our guide: How to Use SFTP on Serverwave

Stop Your Server In the panel, click Stop and wait until the server status shows Offline.
Upload Your Custom Jar Option 1: Via File Manager: Go to File Manager → Upload, select your .jar, and place it in the root directory (same folder as server.properties). Option 2: SFTP (Alternative): Connect via SFTP → Upload the .jar to the root

Question 6

How to Use a Custom World Seed on Your Minecraft Server

Accepted Answer

Using a custom world seed allows you to generate a unique Minecraft world with specific terrain, biomes, or structures. Whether you found a perfect seed online or want to recreate a favorite world, Serverwave makes it easy to use your own custom seed.

What Is a Seed?

A seed is a code (usually a string of numbers or text) that Minecraft uses to generate the world. Using the same seed always creates the same terrain — perfect if you want a specific spawn area, biome layout, or landscape type.

Example seeds:

123456789
mountainvillageseed
-731456142

You can find popular seeds online or generate your own.

How to Add a Custom Seed on Serverwave

Follow these steps to set a custom seed before starting your server for the first time (or after deleting the old world):

1. Log in to the Serverwave Control Panel

Go to your Serverwave Control Panel and select the Minecraft server you want to modify.

2. Stop Your Server

Before changing any world settings, make sure your server is fully stopped. This prevents file conflicts or corrupted world generation.

3. Find the “World Seed” Setting

In the panel sidebar, open the file manager tab.
Open the file called server.properties
Find the line with Level Seed.
Enter your desired seed value.

You ca

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